Once you’ve found an item you wish to buy, simply click the “ADD TO CART” button. Please ensure that you adhere to the instructions provided on the order page. Following the placement of your order, items will be manufactured and typically dispatched within 2-3 business days. The delivery period is expected to be 2-8 business days after the items are shipped. It’s worth noting that metal art production takes approximately 5-7 days, but the shipping duration remains the same.

We process all orders placed on our website using authorized Visa, MasterCard, American Express, and PayPal methods. When you provide your card details for a purchase, if the card is still valid and hasn’t expired, it will be pre-approved, and the charge will be applied during the processing stage.

In case there are alternative products or items available that were not specified when you placed your order prior to shipment, a customer service representative will contact you via email with the details of your order and an estimated delivery timeframe. Furthermore, for all standard orders, you will always receive a confirmation email once your order has been shipped. Please remember to check both your inbox and spam folder when looking for email notifications.

At Bespoke Necklace, we pride ourselves on offering a diverse range of products to cater to various budgets. Whether you're looking for something affordable or a luxurious piece, our collection has something for everyone. Plus, with our installment options available through Shop Pay, you can enjoy your purchase now and pay later.

Quality is at the heart of everything we do. Each Bespoke Necklace is handcrafted using the finest materials sourced with utmost care. Our artisans are skilled craftsmen who ensure that every piece stands the test of time. Additionally, our customer reviews and ratings reflect our commitment to quality, with many customers praising the durability and intricate design of our necklaces.

To ensure your necklace retains its shine and beauty, avoid direct contact with chemicals, perfumes, and water. Gently clean it with a soft cloth periodically.

Yes, at Bespoke Necklace, we're committed to ethical craftsmanship. All our materials are responsibly sourced, ensuring that we uphold the highest standards of integrity in every piece we create.